Aftersales Service

At Harwoods Subaru Basingstoke, we pride ourselves on our level of service and we aim to provide you, our customer, with all your motoring needs to your convenience and at realistic prices.

• All repairs and servicing are carried out using manufacturer recognised repair techniques and dedicated special tools using only genuine original equipment parts.
• Our technicians are factory trained with many years experience of Subaru vehicles.
• We offer while-you-wait servicing and repairs with appointments booked to suit you. You can relax in our waiting area or Festival Place shopping centre is a 2 minute walk away. Alternatively, we have courtesy vehicles available to keep you mobile or we can arrange collection & delivery of your vehicle.
• Your invoice will be fully itemised and explained when you collect your vehicle. We have no hidden charges.
• We will only carry out work that you have requested and will seek your permission to carry out supplementary repairs.
• Our purchasing power enables us to offer competitor-beating prices on tyres. We also a free fit while-you-wait service on tyres and stock the most popular sizes. Ask us for a quote!
• We are a Ministry of Transport authorised MOT testing station and can arrange an appointment to suit you.
• Our customer loyalty programme, Subaru Allegiance, covers all Subaru vehicles aged 3 years and over and offers substantial savings on servicing, parts and repairs, but still giving the same level of service as on new cars. Ask our service reception for further details.