The Harwoods Group acquired the Aston Martin franchise in 2002 from Portfield Sports & Classics who were also based in Chichester, and have gone from strength to strength alongside this incredible British brand since. Having seen the launch of DB9, Vantage, DBS, Rapide and Vanquish during this time, we know the pressures our business goes through during vehicle launches to enable us to provide the highest level of customer service possible. Therefore, with the launch of a number of new models to fulfil Aston Martin’s ‘Second Century Plan’, which commenced in 2016 with the launch of the all new DB11, we are now looking for the right candidate to assist us in making this very exciting time a commercial success for us, while also focussing on further growing our pre-owned vehicle sales business.
The role of the Sales Executive is to:
Sell the manufacturer range of new and used cars whilst meeting agreed sales targets.
All Harwoods employees are expected to comply with/adhere to all Harwoods policies and procedures and any additional manufacturer requirements relevant to their role.
Essential - Proof of Right to Work in the UK.
Essential - Proof of Dealing with High Net Worth Clients and delivering a truly memorable experience every time. A good understanding of Vehicle Funding Offerings – PCP, HP, BP etc
Desirable - Motor industry experience
Skills & Knowledge
Essential - Full UK driving licence, Smart appearance, Competency in numeracy, literacy and IT. Organisation and a willingness to go the extra mile when required.
Desirable - Relevant product knowledge and a ‘fan of the brand’.
Harwoods has 5 key competencies which describe the behaviours expected of all employees. For this role we are looking for applicants who can demonstrate all of the competencies below at the level described, as per the attached competency framework.
Delivering Memorable Customer Service
Provides customer service which creates ‘memorable experiences’ through meeting and exceeding customer expectations.
High Performing Teams
Supports others to continuously improve performance. Seeks feedback on own performance, takes responsibility for own development & demonstrates Harwoods values.
Commercial and Operational Excellence
Understands the drivers of business performance and uses them to optimise commercial opportunities. Plans and manages processes, resources workflows efficiently.
Innovation & Improvement
Demonstrates openness to change and improvement. Proactively looks for more effective ways of doing things
Knowledgeable of, aligned to and ambassador for the brand and adheres to brand standards