CREATING MEMORABLE EXPERIENCES
Why Memorable Experiences? The experience we give is everything, it’s the only way we will stand out from the competition.
The experience is a reflection of our culture and our values underpin our vision, we want to be the leading retailer of premium automotive brands in the South of England.
We feel that if we ask our staff to demonstrate these values in ‘how we work’ we will get closer to making our vision a reality.
Every organisation knows what they do, for us we sell cars, we service and repair cars & trucks, we sell parts and we serve customers. Some know how they do it and very few know why we do it.
The Why is our vision, it’s about why our staff care and why they are proud to say they work for Harwoods.
Our Business focuses on 5 critical success factors:
- People & customers
- Products & partners