The Audi Difference - Exceptional aftersales care for your Audi

The Audi Difference

Exceptional servicing and aftersales care for your Audi at Harwoods


Here at Harwoods Audi, you will always receive exceptional customer service whenever you visit us for aftersales care thanks to our highly-trained team members, who will ensure your experience is easy and stress free.

To uphold our high standards of customer service, we have set standards to ensure you receive the best customer care:

Price Match - We offer competitive price matching* on our services, so not only will you be receiving the best service but also at a great price.
Fixed Price Servicing - Older Audi models are eligible for a competitive fixed pricing scheme on servicing or maintenance.
Customer Focus - Our service will always be personalised to each customer.
Service Schedule - You will always be on a servicing schedule that suits you and your driving style.
Your Audi - Harwoods Audi will always be able to accomodate your Audi's requirements.
Free Health Check - We can offer a complimentary health check of your car, whenever you want.
Audi CAM - Authorise Audi repairs after being sent a quick and informative about your car's problems.
Convenient Servicing - After assessing your driving habits and mileage, we can tell you when your Audi will need important servicing and maintenance tasks performed.
Audi Certified - Our team is Audi approved and they will only used genuine Audi components. We also have recent Audi software updates ready for your car.

 

Audi DifferenceWait in style

Whilst your Audi is being serviced, you may find yourself with free time. However, the Audi Difference is to ensure that whilst you wait for your car we will ensure you have a wonderful experience. Our exquisite waiting areas come with a range of features such as refreshments, free Wi-Fi and newspapers.


Express check-in

If you don't have a lot of time when you drop off your Audi with us, please let us know in advance and you will be able to take advantage of our express check-in service. 

 


For more information on our services, please contact your local Harwoods Audi dealership today.


Terms and conditions
Quotes must be produced in writing (email or printed) and quoted using only Audi Genuine Parts* (including personalised online quotes). Like for like content of quote must be for exactly comparable work – we reserve the right to verify this. Quote must be presented within 90 days of original quote being issued and before any work is undertaken. Quote supplied must come from any VAT registered garage within a 15 mile driving distance from the participating Audi Authorised Repairer's premises. Offer is for Retail customers only. Excludes Fleet servicing, maintenance and repairs, Audi Accessories and Merchandise and Bodyshop work. Servicing or repair must be in accordance with manufacturer's guidelines. Offer may be varied or withdrawn at any time. *Audi Genuine Parts have a 2 year parts and labour warranty on parts fitted (excluding wear and tear items).
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