Volvo Personal Servicing
Service with a more personal touch.
- A Personal Service Technician assigned to you and your Volvo
- Technicians working in pairs to service your car in half the time
- At a time convenient to you, and a luxury Scandinavian-style living room while you wait
Volvo Personal Service has arrived. Now more than ever, servicing at Harwoods Crawley Volvo isn’t only about your car, it’s about you. So, you’ll get a Personal Service Technician who’ll be there from the moment you book to the moment your Volvo’s returned.
The Personal Service concept is all about improving your experience, making it simple, time efficient and personal to you - getting the job done better, faster and with less inconvenience and disruption to your day.
You can book an exact time to "check in" and get your own Personal Service Technician to manage your service from beginning to end. That way there is a single, familiar point of contact, and there’s one person taking full responsibility to ensure your ultimate satisfaction.
In the workshop, your Personal Service Technician works with a team of colleagues – with a system of proven routines and quality checks to speed up the process. Typically, the whole service is completed in half the time, which means, if you wish, you can wait while it’s being done to avoid multiple trips to the business.
We will assign two technicians to your car meaning we’ll always aim to complete your service in half the time. Simple, convenient and reassuring – it’s an experience designed around you.